Last updated: August 31, 2026
Golfgag works with independent supplier partners to offer golf gifts, apparel, accessories, and equipment. This means items in the same order may be fulfilled from different locations and arrive in separate packages.
Processing time
Orders are normally processed within 1–5 business days after payment is authorized. Business days are Monday through Friday, excluding carrier and public holidays. Orders placed after hours, on weekends, or during holidays begin processing on the next business day. High-volume periods or supplier verification may add time.
Estimated delivery times
- United States: generally 3–12 business days in transit after processing.
- International destinations: generally 7–30 business days in transit after processing.
These are estimates, not guarantees. Remote destinations, customs, weather, carrier disruptions, and product-specific supplier lead times can cause delays. If a product page or checkout shows a different delivery estimate, the estimate shown for that product or order controls.
Shipping destinations and rates
We accept orders for destinations and products that are available at checkout. Shipping availability varies by product and supplier. Shipping charges are calculated and displayed before payment, based on the items, destination, and available carrier service.
Tracking and split shipments
When tracking is available, it will be sent to the email used at checkout after the package ships. A multi-item order may produce more than one tracking number and delivery date. Tracking can take up to 48 hours to begin showing carrier movement.
Address accuracy
Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if an address needs correction. We cannot guarantee a change after fulfillment begins, and additional shipping costs caused by an incorrect or incomplete address may be the customer's responsibility.
Delays, loss, and delivery issues
If tracking shows no movement for an extended period, an order is more than 7 business days beyond the estimated delivery window, or a package is marked delivered but cannot be located, email us with the order number. We will work with the supplier and carrier to investigate. Carrier investigations and replacements can require additional processing time.
International duties and taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless checkout expressly states otherwise, those charges are the customer's responsibility. Customs processing may delay delivery.
Contact
For shipping questions, email isaakrowebusiness@gmail.com. Include your order number for the fastest assistance.